DSC PowerSeries
PowerSeries alarm panels
English user guide · v4.2 · official manual
View guide ↗SHERWOOD CUSTOMER CENTRE
Your system.
Your support.
Find your user guide or get help from the team who knows your system.
BEFORE TESTING YOUR ALARM
Contact your monitoring station first.
Use the monitoring number and account procedure supplied with your system. Confirm your account is on test before you begin.
A website message does not place your system on test. Unsure who to call? Contact Sherwood.
MANUAL LIBRARY
The right guide. One click away.
Choose your system below, or search across all guides.
2 guides available
DSC PowerSeries Neo
Neo alarm panels
English user guide · v1.35 · PDF
View guide ↗Connect2Go
Connect2Go account & app
Official portal user guide · PDF
View guide ↗OLDER ALARM SYSTEMS
Legacy DSC manuals.
User guides for earlier DSC panels. Match the model and version to your system.
DSC legacy alarm panel — compact system
Legacy alarm panel
English user guide · v2.3 · PDF
View guide ↗DSC legacy alarm panel — expandable system
Legacy alarm panel
English user guide · v2.0 · PDF
View guide ↗DSC legacy alarm panel — larger system
Legacy alarm panel
English user guide · v3.2 · PDF
View guide ↗ACCESS CONTROL
Kantech EntraPass manuals.
Choose your software edition and match the guide to your installed version. Special Edition is the basic edition.
Kantech EntraPass
Corporate Edition
Corporate edition access-control software
English administration guide · v9.00 · online manual
View guide ↗Kantech EntraPass
Special Edition
Entry-level edition access-control software
English administration guide · v8.60 · online manual
View guide ↗No matching guide. Try another model or choose All guides. If you still need help, call Sherwood.
Match the guide to your panel and software version. If you are unsure, contact us before changing settings. Can’t find your model? Ask us for the right guide.
PLANNING RESOURCES
Commercial property security checklist
A practical starting point for reviewing your premises, existing systems and areas that may need attention.
Download the checklist (PDF) ↓
Use it to prepare for a discussion with Sherwood. A checklist does not replace a site assessment.
HELP & SERVICE
Let’s get it sorted.
The right contact for the help you need.
System trouble
Keypad beeping, a trouble message, camera issues or app connectivity? Tell us what you’re seeing and your system model.
Request service ↗Contacts & account updates
Need to update your contact list or service information? Call us so we can confirm your identity and authorisation.
Call Sherwood ↗Missing a user guide?
Email your system model or a photo of the keypad. Keep access codes and private account details out of the photo.
Ask for a manual ↗Emergency? Call 911.
For billing and account enquiries: Email admin & accounts ↗
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